FAQ

Futinator no longer works, what should I do?
Normally that will never happen. But should it not work for you, you need not panic. Try the following steps:

1. Use the latest version of Futinator+ or Futinator premium. You can always see which version is the latest via the download link in your activation email.

2. Try clearing your chrome cache and fully restarting Google Chrome.

3. Still no luck? Feel free to send me an email: support@futinator.com

I can't find my code. What do I do?
First, look in your spam folder. If you still can't find it, please send me an email (support@futinator.com) with your order number and email address and I'll assist you when time permits.

Should I buy Futinator premium or Futinator+ (Autobuyer)?
Futinator+ clearly offers the better price/performance ratio. Futinator+ includes all the functions of Futinator premium plus the option of hands-free sniping (Autobuyer). To get a better picture, take a look at this video:

https://www.youtube.com/watch?v=DxejNAJbPlM

Is there a free version to test Futinator?
Yes, there is a separate free version of Futinator to get a feel for the app. You can find it here: Futinator Free Chrome Web Store 

What browsers can I use Futinator on?
Futinator is officially supported on Google Chrome and Microsoft Edge. 

Can I get banned using Futinator?
Yes, there is a (small) risk. EA does not support third-party extensions. However, we have over 3000 active users and permanent account bans are extremely rare. If you only use Futinator and no other tools/apps and do not transfer coins and make captchas wrong, your risk of ban is extremely low. We have users since Fifa 19 who never had a ban. It's up to you how responsibly you use Futinator. The worst thing that can normally happen to you is a soft ban for a few hours or verifcations (which can happen even if you are not using Futinator).

Can I use Futinator/+ on multiple PCs?
Yes, you can activate your code up to three times on different devices.

Can I get a refund?
Please note that under no circumstances will a refund be provided. If you're unhappy with the product or if it stops working due to EA changing the web app, you are not eligible for any sort of refund. Thank you for understanding. 

How can I unsubscribe from Futinator premium?
Step 1/ Go to https://futinator.myshopify.com/account/login create an account and log in. Note: use the email address you used for your subscription.

Step 2/ Click on "Manage subscription"

Step 3/ Click on "See more details"

Step 4/ Scroll down and click on "Cancel Subscription" - That's it!

Note: If you have issues cancelling your subscription write me a friendly email with your email address.